W-FAST LOGISTICS RULES AND REGULATION’S
- KINDLY ALSO UNDERSTAND THAT WHILE THE GOODS ARE IN CHINA REFUNDS CAN BE PROCESS BUT WHEN IN CAMEROON OR TRAVEL OVER SEAS IT IS DIFFICULT
- before goods are shipped we will always forward detail videos and pictures to our cilents for them to confirm before it is shipped, should in case they are not satisfied we will issue refunds and get a different one for our cilent for them but once it has been approved by our cilents and shipped we can’t Facilitate Refunds any longer
Pre-Payment Checklist
- View the product: Ensure the product is in good condition.
- Confirm all details: Verify the order details to avoid errors.
- Understand and agree to the delivery time: Plan accordingly for delivery or pickup.
- once You have confirmed the price and Confirmed the product it means the Shopping phrase has been done and we are not longer Accountable for anything in respect to anything Shopping
Pickup & Delivery
- Office pickup: Required unless additional delivery fee is paid. Reason: To manage logistics efficiently.
- Home delivery: Additional fee applies based on distance. Reason: To cover transportation costs.
Transportation Costs
OUR MAIN SHIPPING LINE IS DOUALA FOR SHIPPMENT BY SEA AND YAOUNDE AND DOUALA FOR AIR
- Other towns: Transportation costs will be negotiated. Reason: To account for varying distances and costs.
Prohibited Items
- Military equipment and related services: Not accepted. Reason: To comply with laws and regulations. Penalty: Violations will be reported.
Abandoned Goods
- Goods left >2 months: Auctioned off to recover expenses. Reason: To manage storage costs and operational efficiency.
Responsibility for Goods
- Owner bears responsibility for infringed goods: Customers are accountable for ensuring compliance. Reason: To protect the company from potential liabilities.
- IF YOU WANT US TO PAY FOR DAMAGES OR INSURANCE KINDLY UNDERSTAND THAT YOU HAVE TO PAY INSURANCE FEE WHICH IS 30% COST OF THE PRODUCT
- IF YOU DON’T PAY FOR INSURANCE WE ARE NOT RESPONSIBLE FOR ANYTHING THAT MAY HAPPEN
- ALSO UNDERSTAND THAT IF YOU WANT US TO VERIFY WHAT YOU HAVE BOUGHT FROM ANY SUPPLIER IN CHINA, VERIFICATION FEE IS 1000CFA PER KG
- 3-day retrieval deadline: Warehouse charges apply thereafter. Penalty: 1000frs/day after 3 days.
Payment Information
- No refunds after payment: To emphasize careful consideration before purchase. Reason: Final sales ensure clarity on terms.
- Shipping fee paid after goods arrive: To ensure customers only pay for received services.